Discover the program

Wednesday, March 11

08:30 AM - 09:10 AM   

Registration

OtherClaims Club Briefing 1Underwriting Club Briefing 1

09:10 AM - 09:15 AM   

Welcome and introduction

OtherClaims Club Briefing 1Underwriting Club Briefing 1

09:15 AM - 09:45 AM   

Fire on the front line: what incident reality tells us about prevention and risk

KeynoteClaims Club Briefing 1Underwriting Club Briefing 1

09:45 AM - 10:15 AM   

The changing nature of fire risk: what it means and how can insurers respond

KeynoteClaims Club Briefing 1Underwriting Club Briefing 1

10:15 AM - 10:40 AM   

Networking break

Networking breakClaims Club Briefing 1Underwriting Club Briefing 1

10:40 AM - 11:20 AM   

From prevention to pay-out: where property claims still go wrong

Panel discussionClaims Club Briefing 1

10:40 AM - 11:25 AM   

Underwriting under pressure: discipline, disclosure and market behaviour

Panel discussionUnderwriting Club Briefing 1

11:20 AM - 12:00 PM   

Outcomes, trust and resilience: the future shape of property claims

Panel discussionClaims Club Briefing 1

11:25 AM - 12:00 PM   

The future property risk landscape: technology, climate and fit for purpose

Panel discussionUnderwriting Club Briefing 1

12:00 PM - 01:00 PM   

Networking lunch

LunchClaims Club Briefing 1Underwriting Club Briefing 1

Tuesday, June 23

02:00 PM - 02:45 PM   

RT 1A: Improving the end-to-end claims journey

Boardroom session

Lorraine Minett

Thursday, June 25

02:00 PM - 02:45 PM   

RT 2A: Protecting customers in a digital-first market

Boardroom session

Maninder Dhaliwal Paul Brockway

02:50 PM - 03:35 PM   

RT 1B: Improving the end-to-end claims journey

Boardroom session

Lorraine Minett

02:50 PM - 03:35 PM   

RT 2B: Protecting customers in a digital-first market

Boardroom session